Solutions

RPS Description

Revolutionizing Platform Service Delivery

It can be challenging to deliver the same level of professional platform services across your entire branch network. Wouldn't it be great if you could clone your best platform specialists and place them in every branch! Unfortunately we can't help with that but we can help with the next best alternative.

The uGenius Remote Professional System is a video banking solution that leverages an innovative combination of video collaboration and service delivery technology to connect your customers and platform specialists in a truly remote and yet highly personal two-way audio & video interaction environment.

The uGenius Remote Professional System allows you to instantaneously share your best platform specialist across your branch network. A loan, investment, insurance or other specialist working in a central office or primary hub branch can remotely meet with and provide services to customers visiting any other branch location. The uGenius System facilitates the complete process of service delivery including high-speed video conferencing, ID verification, digital signature capture, check acceptance, check printing, and document sharing and printing. The System components and physical layout of the System can be tailored to fit within a variety of space configurations and service delivery strategies.

From load balancing your best resources across your branches to enabling smaller full function branch locations the uGenius Remote Professional System can revolutionize your delivery of professional banking services.


© 2010 uGenius Technology

Gene Pranger