Atm Marketplace: Transforming Bank Branches Through Video Banking
Despite ongoing economic turmoil, banks are increasing their footprints via retail branches. Banks depend on these physical presences to provide customer service, but still need to remain cost-effective. That’s where video banking comes in. This special report, sponsored by uGenius, outlines the benefits of video banking, including:
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"Video Banking" Consumer Research Study
Download the consumer acceptance and satisfaction white paper for answers to common video banking questions including if consumers will accept video banking, demographic segments most likely to adopt, PTS transaction preferences, and how video banking can affect consumer switching behavior..
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Video Banking and the Future of the ATM Industry
By giving consumers control, enhancing customer service and expanding the reach of financial institutions into new markets, video banking is the next channel for financial service delivery, one that builds on the existing ATM network.
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Video Banking: Bridging the Gap in Customer Service
Although consumers have embraced technological advances in banking, they still desire the efficiency and assurance provided by interaction with bank staff. Video banking combines the best of self-service with personal service.
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Mid-Hudson Valley Credit Union
Whatever you do, don't call the PTM a machine.
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ATM Marketplace
2009 ATM Future Trends Report: Executive Summary
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