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ONSITE TOUR & DEMONSTRATION:
Live Video Banking Demonstrations at Coastal FCU's Headquarters in Raleigh, NC
You are invited to attend an onsite tour and technology demonstration of Coastal Federal Credit Union's implementation of the uGenius® Personal Teller System.

Coastal FCU currently has over 63 uGenius PTM's deployed across 15 branches. These branches are serviced by tellers in a centralized video call center currently staffed with 26 "Express Tellers".  44 tellers provide service 7 days a week from 7 a.m. – 7 p.m.  (28 – 30 tellers work during peak hours/ 16 - 18 during non-peak hours.)

During your visit you will see a sampling of Coastal's branches that have deployed uGenius technology, their extended hour "Express Teller" video call center, and their back room PTM operations. You will be able to gain first hand insight from and conduct Q&A directly with the Coastal team that is responsible for implementing this exciting new retail video banking technology.

The event is being held on the dates below. The session will begin at 9:30 am EST at Coastal FCU's corporate office located at 1000 St. Albans Drive , Raleigh , NC 27609 and will end at approximately 1:30 pm.


March 13th April 10th

 
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